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Industry
Published
3 min read

Themes in reliable computing  

Cameron takes a look at how trust in our computations is increasingly a requirement, and how commercial sectors can learn from those who think about it on a daily basis.

Published
6 min read

Empowering retail employees: How to transform the frontline 

Frontline employees are the most valuable brand ambassadors in retail. They are the people that consumers interact with the most. So when they’re empowered and happy about where they are and what they’re doing, that transitions over to their customers. But despite being so vital to a brand’s success, frontline employees are often the last

Published
4 min read

How financial institutions can digitise and automate business processes with no/low code 

Digital modernisation is quickly becoming critical for business success in financial services. Especially in areas like customer experience and business process efficiencies. But the key to any modernisation is innovation. As a result, many financial institutions now see value in digitising and automating business processes to address three challenges: How to provide more authentic and

Published
5 min read

How no/low code apps power patient engagement and operational efficiency 

If a person has a stroke, the ambulance crew that sees them will typically have just a few minutes to take their history, examine them and take their vital signs before deciding what to do next. Timely and accurate patient data is not just useful in these cases – it’s a key decisive factor. The

Published
5 min read

5 steps to decarbonise the energy sector and reach net zero 

The green industrial revolution is well under way. With industrial sites responsible for 30 percent of total global carbon dioxide emissions, the time for action is now. New infrastructure, new business models, new partnerships, new energy markets, unknown costs – this complex terrain is uncharted. So, given the industry’s net zero aspirations and goals to

Published
3 min read

Make app building easier: The benefits of low-code and no-code 

Until recently, creating apps rested solely in the hands of professional developers. However, the surge in digital demand across every industry, and rise of low-code development platforms has set the stage for those outside of IT to solve business challenges themselves by making app building easy with drag-and-drop simplicity. When innovation becomes culture, we can

Published
3 min read

The top five ways to personalise your customer service 

Gaining a customer for life happens when organisations make every interaction matter. Whether that is reacting efficiently to a customer query, complaint or need, or proactively taking steps to offer a new product or service. The key is to personalise the experience.  Demand for this bespoke treatment has increased. Today’s expectations are for hyper personalisation

Published
3 min read

How to keep frontline healthcare workers connected with digital technology 

Previously in our healthcare series, we discussed how Microsoft Teams and Viva can boost team morale and improve frontline employee wellbeing. In this blog, we’re continuing the discussion, this time focussing on how connections are essential for building multi-disciplinary healthcare teams. Frontline workers have suffered ongoing disruption throughout the pandemic which has led to considerable exhaustion