Tag: Employees
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The future of banking: How to stay innovative, collaborative and secure
In the current economic environment, banks and other financial services firms recognise the need to embrace digital transformation to get maximum value from their technology investments and do more with less.
How to turn data insights into action
Over the next three years, global data creation is projected to grow to more than 180 zettabytes. One zettabyte is approximately a trillion gigabytes. To visualise it, let’s turn a gigabyte into a brick. 180 zettabytes would build around 46,475 Great Walls of China.
The developer-customer connection: Why dev-centred cultures are customer-centric cultures
Customers in today’s world expect a seamless interaction with a business. Because of this, your organisation’s essential business processes and interactions with customers, partners and employees increasingly depends on tailored innovative digital solutions. The teams who develop and manage these solutions – developers – are at the heart of the organisation.
KPIs and ROI: Quantifying the impact of data management in your business
How can business leaders generate the right outcomes? With timely, fact-based decision making. Data can help an organisation identify new opportunities and uncover hidden efficiencies.
How to bridge physical and digital retail with a connected commerce platform
One of the great perks of my role is getting to speak to some of the biggest retailers in the UK about how their partnership with Microsoft can help shape the future of retail. I was speaking with one of our customers recently about the technology they use in store.
Empowering retail employees: How to transform the frontline
Frontline employees are the most valuable brand ambassadors in retail. They are the people that consumers interact with the most. So when they’re empowered and happy about where they are and what they’re doing, that transitions over to their customers.
How far should AI lead your customer service journey?
In today’s environment, to meet customer expectations, organisations should equip themselves to deliver an ‘always-on’ service. Yet, the traditional service hours (9-to-5) are still common practice across industry. No longer do they need to be.
5 steps to help leaders close skills gaps in their organisation
In my previous blog I introduced three inspiring learners, all of whom are building fulfilling technology careers. Reflecting on Enrique, Poornima and Amelia’s stories, I am reminded once more of the great value that can be gained from empowering employees to develop new skills and foster a learn-it-all mindset.
The hybrid workplace: How organisations can build the future of work, inclusively
To help leaders build an inclusive hybrid workplace, we take a look at employees wants, needs and what their desired future of work.
Unite your people with the right employee experience platform
Ben Whitter talks about the importance of leveraging human-centered and experience-driven technology to empower the employee experience.