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Microsoft Dynamics 365 Blog
2025 release wave 1 brings hundreds of updates to Microsoft Dynamics 365 and Power Platform
Microsoft has launched the 2025 release wave 1, a six-month rollout of new and enhanced capabilities featured during the Microsoft Business Applications Launch Event.
Why migrate now: The benefits of moving from Dynamics GP to Microsoft Dynamics 365 Business Central
There are many benefits to beginning the migration to Business Central now, with many resources that Microsoft has to support you.
Microsoft named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025
Today, we’re delighted to announce that Microsoft has been named a Leader in The Forrester Wave™: Customer Relationship Management, Q1 2025.
Accelerate your journey to AI-first selling with Microsoft AI Accelerator for Sales and new sales agents
We’re announcing a new program—Microsoft AI Accelerator for Sales—to help more customers rapidly transform their sales organization with Microsoft 365 Copilot and agents, as well as two new agents—Sales Agent and Sales Chat—to help scale the team’s ability to nurture and close deals.
AI-powered sales journeys: Personalization at scale for exceptional customer experiences
Personalizing customer journeys requires a more proactive approach assisted with AI.
Unlock insights with Business performance analytics in Microsoft Dynamics 365
In today’s fast-changing world, financial, operational, and organizational leaders must respond to shifting demands and market volatility with agility.
Accelerating sales with unified data in the AI era
AI-powered customer profiling enables a shift from reactive decision making by sales teams to proactive customer engagement.
2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings
We’ve published the 2025 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and role-based Copilot offerings. These plans are a compilation of the new capabilities planned to be released between April 2025 and September 2025.
The future of retail with Dynamics 365 AI-powered ERP solutions
This year at NRF, we will showcase the latest AI and agent innovations in Dynamics 365 AI-powered ERP and Service solution.
Microsoft is named a Leader in the 2024 Gartner® Magic Quadrant™ for CRM Customer Engagement Center
We’re proud to announce that Microsoft has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center.
Pipeline optimization: How to prioritize and close more deals
Real-time insights are crucial, but they’re not always easy to come by. That’s where AI-driven predictive analytics can help.
Microsoft is recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric and Product-Centric Enterprises
Microsoft is leader in both Gartner’s Magic Quadrants for Cloud ERP for Service-Centric and Product-Centric Enterprises.