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Deepak Palled articles

Deepak Palled
Deepak Palled
Principal PM Manager
Published 
4 min read

Omni-channel real-time personalization with Dynamics 365 Customer Insights and Optimizely 

The world is getting noisier, which makes it harder to earn customer attention. We’ve previously described the importance of hyper-personalization to break through the noise and enable customers to explore brands and products on their own terms. Regardless of whether they are consumers or business-to-business (B2B) buyers.