Jonathan Baker, Author at Microsoft Dynamics 365 Blog

Man sitting at a table, looking at a mobile phone in his hand.

Published January 29, 2025

2 min read

Mobile Offline Data with Application Insights

This feature uses Application Insights to provide detailed analytics and reporting capabilities. Within Application Insights, you can create queries to drill down to data most relevant for your organization. Based on those queries, create dashboards with visualizations tailored to your specific needs.

A remote field engineer completing a security assessment on a tablet.

Published July 8, 2024

2 min read

Improve Mobile Offline performance with Offline Table Column Selection

Choosing columns for Dynamics 365 Field Service Mobile offline mode enhances Offline sync performance and user experience.

Published December 18, 2023

2 min read

Experience the power of Copilot in Dynamics 365 Field Service in the mobile application

Field Service mobile is a powerful application that helps frontline workers manage their tasks, access information, and communicate updates with the back office.

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Published November 10, 2023

4 min read

Best Practices for Offline Mode in the Field Service mobile app – Part 3

In this final part of the Field Service Mobile offline blog series, we will discuss some of the more advanced configuration and recommendations for IT pros and partners to get the most out of their offline application.

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Published November 8, 2023

5 min read

Best Practices for Offline Mode in the Field Service mobile app – Part 2

In this second part we will go through some of the configuration and best practices for a successful offline rollout.

Published November 6, 2023

5 min read

Best Practices for Offline Mode in the Field Service mobile app – Part 1

This is a 3-part blog series aimed to get the maximum benefits of using the Field Service mobile application in the ‘Offline’ mode.

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Published September 27, 2023

5 min read

Working With Field Service Mobile Customizations

The Power Platform also offers significant customization opportunities in Field Service Mobile.

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Published July 12, 2023

6 min read

Top 5 “dos and don’ts” when you implement Dynamics 365 Field Service Mobile

Dynamics 365 Field Service Mobile is a robust and scalable mobile application created for your frontline workers. With the capabilities of Microsoft Power Platform and Dataverse, you can customize and configure the mobile application to meet your unique business needs.

Published June 13, 2023

1 min read

Guest Access with Field Service Mobile: Introducing Tenant Switcher for Field Service Mobile

Dynamics 365 has made this vendor onboarding process even easier with Wave 1 2023 by introducing Tenant Switcher for Field Service Mobile.

Published June 9, 2023

2 min read

Fire up your mobile field service game: offline enhancements for a seamless user experience

The offline-enabled application will allow frontline workers to perform functions while they are in the field, without depending on an internet connection. This keeps them productive even in environments without high quality network coverage, which can be a common problem in rural locations or even remote urban areas where network coverage is poor.

Jonathan Baker articles

Mobile Offline Data with Application Insights

Improve Mobile Offline performance with Offline Table Column Selection

Experience the power of Copilot in Dynamics 365 Field Service in the mobile application

Best Practices for Offline Mode in the Field Service mobile app – Part 3

Best Practices for Offline Mode in the Field Service mobile app – Part 2

Best Practices for Offline Mode in the Field Service mobile app – Part 1

Working With Field Service Mobile Customizations

Top 5 “dos and don’ts” when you implement Dynamics 365 Field Service Mobile

Guest Access with Field Service Mobile: Introducing Tenant Switcher for Field Service Mobile

Fire up your mobile field service game: offline enhancements for a seamless user experience

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