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Dynamics 365

Preview upcoming Dynamics 365 features at the Microsoft Business Applications Launch Event

Adaptation and change are the only constants in business—and the pace is accelerating. To thrive, your business needs the right tools, from AI-powered insights to low-code solutions, designed to help you adapt faster, enhance customer experiences, and boost efficiency.

Join us on Wednesday, April 30, 2025, for the Microsoft Business Applications Launch Event, an exclusive first look at groundbreaking innovations coming to Microsoft Dynamics 365, Microsoft Power Platform, and Microsoft Copilot Studio. See firsthand how these new technologies empower your organization to proactively navigate changes and seize new opportunities.

An abstract image with text advertising the Microsoft Business Application Launch Event on April 30, 2025

Event highlights include:

  • Live demonstrations of the latest updates in Dynamics 365, Microsoft Power Platform, and Copilot Studio.
  • Insights from Microsoft leaders on transforming CRM and ERP systems with agents to drive customer experiences and operational agility.
  • Real-world success stories from organizations using Dynamics 365 and Microsoft Power Platform.
  • Interactive Q&A session with product experts.

During the event you will gain in-depth insights into how customers are adopting what’s new in Dynamics 365 and Microsoft Power Platform.

Microsoft Dynamics 365 Sales:

  • AI-powered Microsoft Copilot and agents to boost seller productivity
  • Automated research, proactive follow-ups, and prioritized actions
  • Streamlined, intuitive user experiences designed to help sellers close deals faster

See Dynamics 365 Sales 2025 release wave 1 in action for more.

Microsoft Dynamics 365 Customer Service:

  • AI-enhanced case and knowledge management with intelligent routing
  • Extended Copilot capabilities for improved productivity
  • Microsoft Dynamics 365 Contact Center enhancements for effortless self-service and faster issue resolution

See Dynamics 365 Contact Center 2025 release wave 1 in action for more.

Microsoft Dynamics 365 Finance:

  • Copilot-first experiences streamlining complex tax and compliance management
  • Automated account and bank reconciliations using intelligent agents
  • Advanced analytics and planning tools to drive smarter financial decisions

See Dynamics 365 Finance 2025 release wave 1 in action for more.

Microsoft Dynamics 365 Supply Chain Management:

  • Integrated AI, analytics, and automation for improved operational efficiency
  • Enhanced supplier communication and demand planning accuracy
  • Intelligent manufacturing features aligning production data to real-world processes

See Dynamics 365 Supply Chain Management release wave 1 2025 in action for more.

Copilot Studio:

  • Create custom autonomous agents tailored to your specific business needs
  • Extend Microsoft 365 Copilot with new embedded capabilities
  • Connect with new conversational channels, including WhatsApp and SharePoint

See Microsoft Copilot Studio 2025 release wave 1 in action for more.

Microsoft Power Apps:

  • Innovative plan designer for building software solutions from simple problem descriptions
  • Out-of-the-box, extensible agents for data management, exploration, and summarization

See Power Apps 2025 release wave 1 in action for more.

Microsoft Power Automate:

  • Enhanced capabilities for automating complex business processes
  • New human-in-the-loop experiences, generative AI actions, and intelligent document processing
  • Comprehensive governance, observability, and security controls in automation center

See Power Automate 2025 release wave 1 in action for more.

Catch the wave—Register today

The Microsoft Business Applications Launch Event streams live on Wednesday, April 30, 2025, starting at 9 AM PST and will also be available on-demand. Register now to stay updated and get helpful resources ahead of the event.

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Microsoft Business Applications Launch Event

Join us on Wednesday, April 30, 2025.