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Dynamics 365

Microsoft Dynamics 365 Blog

Blog posts for: Business Decision Makers IT Professionals
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IT Professionals
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Apr 25
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2 min read

Reimagining Supplier Communications with Dynamics 365 Supplier Communications Agent  

Microsoft Dynamics 365 Supplier Communication Agent is here to transform the way purchasing professionals interact with suppliers and suppliers. Reimagining supplier communications in Dynamics 365 and enable leaner, faster, and more accurate workflows. 

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3 min read

Warning when installing AX 2012 R3 Application hotfix: The model store you selected requires a newer version of the installer than the one you’re using. 

Scenario: When you try to install a single Microsoft Dynamics AX 2012 R3 Application hotfix you may sometime experience the following warning; and installation will not proceed further: The model store you selected requires a newer version of the installer than the one you’re using.  The latest version of the update installer can be downloaded from

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2 min read

Clicking “Mark as Complete” does not update the status in the Software Update and Upgrade Checklists 

  Overview: There are a few blogs around detailing some issues with checklist items not getting set to status completed, but this issue has recently come up in a few cases and doesn’t seem to have been documented before. As those who have researched these problems would know, the status of the checklist items is

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2 min read

Every time an e-mail is sent through Outlook from AX, you are prompted with “Choose Profile” 

In this scenario the user is running AX via Remote Desktop (Terminal Server), and they typically do not have Outlook running in the background. In this case whenever the user sends an e-mail from AX, Outlook is started, but they always prompted with the “Choose Profile” window to select a profile. In this window, you

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5 min read

Disable standard security in CDXRealTimeService 

   DESCRIPTION:  In Dynamics AX 2012 R3 the default behavior for CDXRealTimeService (RTS)  calls are through HTTPS. The initialization of the Public or Self-Signed certificate can take >10 seconds and the process can be repeated during operation. The typical scenario is that the Cashier in the Retail POINT of Sale, that request the RTS function

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1 min read

Finding your way around Microsoft Dynamics CRM topics on TechNet and MSDN or how to be a Dynamics CRM technical documentation Zen master in 5 minutes 

Some topics that are published on TechNet and MSDN are versioned. This means that with a couple of clicks you can easily switch between similar topics that apply to a different version of Microsoft Dynamics CRM. Here’s how it works using the “Other Versions” picker. Go to a versioned topic, such as Deploying and administering

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2 min read

Dynamics Online Payment Services – CyberSource sign up 

This article assumes that you have already configured a Microsoft Dynamics Online Payment Service and are ready to choose CyberSource as your payment provider.  If you need additional details on the pre-requisite, download the following document that will walk you through the setup process.      Payment Services – How to set up Credit Card Processing in

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1 min read

Dynamics Online Payment Services – First Data EMPS sign up 

This article assumes that you have already configured a Microsoft Dynamics Online Payment Service and are ready to choose First Data EMPS as your payment provider. If you need additional details on the pre-requisite, download the following document that will walk you through the setup process.     Payment Services – How to set up Credit Card Processing