Rick Lievano articles
Unlocking new revenue streams in telecom with AI and generative AI
With the rise of AI and generative AI, telecom operators can move beyond traditional offerings and utilize intelligent solutions.
AI-powered customer care elevates customer satisfaction
Telecom operators worldwide are increasingly adopting AI technologies to overcome challenges and elevate customer experiences.
Microsoft’s pioneering role in shaping the telecommunications landscape
In the dynamic realm of telecommunications, Microsoft has emerged as a catalyst for change, fostering innovation and collaboration. Our longstanding partnership with the TM Forum and our contributions to the Open Digital Architecture (ODA) are a testament to our unwavering commitment to the industry’s transformation.
Microsoft at TM Forum DTW23 Ignite: Transform from telco to techco leveraging AI
Microsoft empowers telecommunications organizations to achieve more through a trusted and secure platform supported by a comprehensive partner ecosystem. At this event we demonstrated how Microsoft is the partner to help telco’s leverage the power of AI and untap business-to-business (B2B) opportunities.
TM Forum DTW: Transform from telco to tech-co on a secure cloud
Join us at TM Forum DTW, which is a global event for telecommunication leaders who want to solve the problems of digital transformation.
Accelerating the digitization of telecommunications
Despite lingering CSP hesitancy over cloud migration of corporate IT, OSS/BSS, and network applications, the telecommunications industry decision-makers surveyed and interviewed for a recent TM Forum report were able to provide more reasons for deploying workloads in public clouds than against.
The state of Communications Service Providers and the cloud
A recent report from TM Forum looked at Communications Service Providers’ (CSP) strategies to move corporate IT, OSS/BSS, and network applications to the cloud.