The systems approach on how to transform your digital healthcare organization
People are aware that many of the healthcare systems in the world need to transform and transform drastically in order to handle the challenges of today and tomorrow. The question is how?
During the largest healthcare conference in the Nordics in the beginning of April the three most popular words in customer discussions were digitalization, innovation and transformation. But seldom were these used together or addressed in a systems approach. It is not just about technology, but the combination of technology, people and process.
As a company Microsoft has outlined three interconnected bold ambitions for more personal computing, the building of the intelligent cloud in order to re-invent productivity and business process. But it is really not about our ambitions. Instead, we would like to be the company that delivers the platform that lets your healthcare organization transform into a digital organization and thrive in the 4th industrial revolution.
Transforming into a digital healthcare organization means having to continuously work in a transformative feedback loop. This feedback loop is what our CEO Satya Nadella referred to the as the “Systems of Intelligence” at the recent Envision conference.
The key here is the systems approach. It is by these digital feedback loops that your organization is building systems that help you engage with your patient, empower your care employees, optimize your operations, and reinvent your products and business models.
One example of where healthcare products and services are transforming in the mobile-first and cloud-first world comes from the country of Sweden. Here are three Swedish companies that are involved in digital transformation:
- Aerocrine uses the intelligent cloud and machine learning for predictive maintenance in order to increase efficiency and productivity.
- Coal Life connects your heart to the cloud and makes it possible for a doctor to listen and analyze your heart on a distance. This solution can also help address the challenges with pneumonia in emerging countries.
- Magnea is using artificial intelligence to recognize movements typical for patients and seniors. With the help of machine learning, their wearable sensor detects movements like traumatic falls, what side of the body you are lying on and different exercises but also common movements such as walking, standing, sitting and moving slowly with a walker or wheelchair.
What is still scarce and will become increasingly scarce in the healthcare sector is human attention and time. Our goal in terms of reinventing productivity and business process is to help you reclaim that time, deploy your focus on things that matter the most to your patients and your organization. I see great example of applications that builds on top of our ambitions that helps to optimize healthcare organizations and empower care employees. For example,
- New innovations such as Collabodoc that embrace the mobile-first and cloud-first world and transform acute care into a digital process that gives an 88% increase in productivity;
- New levels of collaboration from the Burn Center in Akademiska University Hospital in the County Council of Uppsala with their embrace of the SurfaceHub for daily planning.
One solution that illustrate the full feedback loop is the “Virtual Care Room” delivered by Nordic Health Innovation with the help of Sigma and Ericsson. This solution is transforming medical devices to cloud-connected devices, optimizing and empowering care employees by the use of a telehealth solution and engaging and empowering patients in rural areas of the world. This is the Digital Transformation of Healthcare.
I would like to end by emphasizing what Dr. Peter Berggren is stating in the end of the video. This is a global challenge and technology of today can spread the medical knowledge more evenly in the world. This give me hope that the 4th industrial revolution in fact can be an enabler for a more sustainable growth of society.
In order to start your own digital transformation we ask these two key questions:
- How is your business being changed by digital technology?
- How is your core business model being changed by digital technology?
The answers to these questions are a part of your digital transformation and the Systems of Intelligence will let you address this in a systems approach.
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