Category: Providers
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Microsoft and Nuance: Unlocking the contact center of the future
This post is co-authored by Robert Weideman, Executive Vice President and General Manager, Enterprise Division, Nuance The disruption of the pandemic has shifted customer service expectations, and for many brands, it has cemented superior customer experiences as one of the most important priorities for their organization.
Microsoft Cloud for Healthcare: Partnering for the next generation of patient care
In a data-first world, healthcare organizations depend on their ability to gain and access insights from data. Helping our customers to digitally transform means breaking down the silos for data flow across the continuum of care.
Enable the next generation of patient care with Microsoft Cloud for Healthcare
The connection between patients, care teams, and data is fundamental to delivering the best possible outcomes. Health organizations are investing in new care services, like virtual visits, home health, and remote patient monitoring, that allow them to connect with patients and provide an experience that is well-informed with essential health data.
Omnichannel care delivery is becoming the next chapter of healthcare delivery
In a post-pandemic world, where quarantining and social distancing may no longer be the norm, the emerging hybrid model of patient care will empower access to care for all and the changes will likely accelerate into the years ahead.
Explore the potential of AI and NLP to transform healthcare
From the simple intimacy of a bedside conversation between a provider and a patient to the vast complexities of the global healthcare industry, data streams. A provider’s transcribed notes, statistics from clinical trials, genomics data sets, and imaging reports that shines light on the invisible, all of it, and more, flood the system with information.
How data transformation can support population health strategies
While many organizations define population health slightly differently, its core aim is to provide an opportunity for leaders in healthcare, agencies, education, and business to work together in order to improve the health outcomes in the communities they serve, all while making an impact to reduce the total cost of care.
How virtual health is transforming care delivery
COVID-19 caused a massive acceleration in the use of virtual health services and has helped expand access to care at a time when the ongoing pandemic has severely restricted patients’ ability to see their doctors. Virtual health technology is enabling healthcare organizations to reimagine how care is delivered and managed for the long term.
Building resilient models of care with new Microsoft Cloud for Healthcare features
2020 was the year that challenged healthcare professionals to learn, adapt, and grow as they cared for patients through the COVID-19 pandemic. The concepts of quarantine and social distancing became commonplace, as virtual health and remote patient monitoring usage grew exponentially, operational limits stretched, and care collaboration became more important than ever.
Medical imaging, AI, and the cloud: what’s next?
Today marks the start of RSNA 2020, the annual meeting of the Radiological Society of North America. I participated in my first RSNA 35 years ago and I am super excited—as I am every year—to reconnect with my radiology colleagues and friends and learn about the latest medical and scientific advances in our field.
Partnering to reimagine better experiences and better care for patients
Today, Microsoft is pleased to announce the general availability of Microsoft Cloud for Healthcare. Microsoft Cloud for Healthcare provides trusted and integrated capabilities that deliver automation and efficiency on high-value workflows as well as deep data analysis functionality for both structured and unstructured data, that enable customers to turn insight into action.