How consumer goods companies are unlocking the power of data
So how can consumer goods companies unlock their data to deliver more authentic brand experiences, be good for the planet or speed to market?
Microsoft Industry Blogs: Retail
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More human-centered retail with AI
Microsoft offers AI solutions helping retailers address challenges and enhance store operations to focus on delighting and assisting shoppers.
Ever-changing customer experiences require an omni-commerce strategy
Retailers require a strategy that allows rapid upgrades and changes to their commerce systems, or they risk losing customers to competitors. Using a headless architecture built on micro-services is becoming an imperative to enable constant evolution of a platform.
The next generation of luxury retail
The idea of luxury is driven by a fear of missing out. But the nature of luxury is changing, from exclusive, high-end products to a focus on experiences.
How millennials have changed the retail landscape
Retailers targeting millennials have had to rethink everything they know about sales, from leading with experiences to ensuring sustainable business practices.
ShopTalk 2019 recap part 3: AI can check age-old retail problems
Retail’s ongoing digital and cloud-first transformation was on full display at ShopTalk 2019, and the Microsoft Industry Experiences team was there. This is the third in a series (read part 1 and part 2) of three blogs where we delve a little deeper into five topics that were dominant in discussions.
How to empower today’s retail employees
In today’s retail environment, customers want more control of their experience. And who better to provide that experience than well-trained, committed employees?
Your store is no longer a store, but retail as a service
Think of your retail store not as racks and shelves, maximizing every square inch to hold product after product, but as a service—a way to build an experience.
Accelerating retailers’ digital transformation at the Microsoft Technology Center
Cloud-based solutions have become the de-facto standard to drive retail business agility, with 78% of retailers already using cloud technologies and 92% expecting to by next year
ShopTalk 2019 recap part 2: Retail transformation and 360 customer insights
This is the second post in a series of three blogs where we delve a little deeper into five topics that were dominant in discussions at ShopTalk 2019.
ShopTalk 2019 recap part 1: Update the retail experience, and know your customer
Retail transformation was on full display at ShopTalk 2019, and the Microsoft Industry Experiences team was there to participate in this next-gen commerce occasion.
Future forward retail supply chains
As the consumer-retailer relationship transforms, success will require full transparency and real-time personalization through consumer-centric supply chains.
How the physical store has become the most powerful media channel available to brands
The physical store has become the most powerful media channel available to brands