AI represents an exciting next step for FSI companies, but fostering innovation requires a foundation of trust and robust governance.
Register for the Microsoft Resilience at Work US Summit, February 4 If characteristics define a person, then three that are critical to me are resilience, agility, and a passion for leveraging technology to solve human challenges. Before joining Microsoft, I founded and led a strategic advisory and information management services firm called Resigility, a
The Hispanic and Latinx community in the United States has increased its strength over the past few years, both in terms of the market that we represent and the influence we have on business, economics, and politics. Finance is a natural place for that community to gain prominence, where we rely on our abilities to frame issues and move toward solutions. Any entity that wants to succeed
This year, every financial services organization has confronted the importance of resilience. In the context of a crisis, we think of resilience as enabling survival. But from a wider perspective, resilience is about easily meeting the future demands of customers. The first article in this series discussed the importance of resilience, which is receiving renewed
There is no denying that the playing field for consumer goods companies is getting more and more challenging. Pressure is coming from consumers, shoppers, retailers, competitors, and challengers, and this powerful industry disruption is not slowing down. Intensified by COVID-19, the blinding pace of acceleration toward digital experiences has advanced 10 years of US e-commerce
As businesses begin the process of both returning employees to their physical workplaces and welcoming customers back into physical spaces, what needs to be true for that to happen safely? Just as every individual and company has been affected differently by COVID-19, every return will look different. Whether it’s people returning to desks or going
Business operations have transformed tremendously over the course of 2020. Leaders across all industries, including financial services, have evolved how they communicate, collaborate, problem solve, and lead teams in a remote and hybrid work culture. And today, many of those leaders shepherding financial services companies through challenging times of change are women. A study by Oliver Wyman found that women now make up 20% of executive committees and 23% of boards at major financial institutions1. Watch the Empowering
Accelerate: Texas Creating a workforce for a digitally transformed future Programs | Partners As the world begins to reopen and businesses continue to adjust to a new reality post-COVID-19, the need for a more tech-savvy workforce will be paramount. The Microsoft Global Skills Initiative is a multimillion-dollar investment supported by robust collaborative partnerships.
When COVID-19 hit the US earlier this year, organizations of all types and sizes had to metaphorically “flip the switch” to remote work at a moment’s notice. IT departments had to provision devices and customize remote environments that empowered users to essentially do business from their homes. The COVID-19 era obviously has introduced many new
The New York City Department of Environmental Protection delivers over a billion gallons of water to 9.6 million New Yorkers every day. The agency is responsible for treating 1.3 billion gallons of wastewater every day and maintaining 14 plants, 96 pumping stations, and 7,500 miles of sewers across New York City. As COVID-19 derailed daily operations, the DEP leveraged Windows Virtual Desktop and its existing Microsoft Azure subscription to quickly stand up remote working environments for agency employees.
Microsoft is proud to support and celebrate nurses around the globe this Nurses’ Week May 6th – 12th as part of International Year of the Nurse and Midwife. This year is significant and exemplifies the importance of nurses’ work throughout the world for many reasons. The World Health Organization declared 2020 the International Year of the Nurse and Midwife to commemorate the 200th
Current events and related government mandates have created sudden and transformative changes for insurance carriers, their agents, and their customers. The resulting transition to remote work environments has disrupted traditional agent-customer interactions. How can customers and their agents continue to interact effectively, despite these challenges? As we know, many agents have long been conducting remote customer meetings over the phone and by email. However,
When culture and technology align, transformative things can happen. By shifting its mindset to embrace the cloud-based digital tools of modern finance, Microsoft’s finance department has been able to optimize internal operations and drive business partners to action. Adopting the tools and techniques of modern finance can increase productivity, impact, and influence for your own
