Tag: Employee Experience
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Modern resourcing to empower retail associates
Retail has always been a people business, and face-to-face interactions between customers and employees take center stage. Right now, in-store shopping is coming back strong, but retail businesses are facing a historically tight labor market. This challenge is inspiring retailers to reimagine the shopping experience by elevating customer service while supporting frontline workers.
The new digital imperative for professional services
The past two years have been a tipping point for the digital transformation of professional services, testing the industry’s agility and the staying power of its traditional business models.