Tag: Financial Services
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Modernize financial services to mitigate challenges in risk
Risk comes in many forms. And companies in the financial services sector face it to a higher degree—and on more fronts—than the average business, whether they’re making investment decisions, complying with regulations, thwarting cyberattacks, or preventing fraud.
Financial services experts discuss innovations in customer experience
From changing regulations to shrinking labor markets, financial institutions have to adapt to modern trends to continue driving growth. But if there’s one constant in the evolving financial services industry, it’s the importance of the customer experience.
Three customer experience trends that will shape financial services in 2023 and beyond
Financial services firms have weathered a series of disruptions over the past few years. COVID-19 accelerated the transition to digital transactions and engagements for customers of banking, insurance, and capital markets firms.
How technology is powering sustainability
Unlocking data is critical for organizations striving to achieve sustainability goals. Many businesses see challenges in how to effectively record, report, and analyze the data they need to reduce their environmental impact.
Addressing all stages of the risk lifecycle in financial services
There’s never been a more complex time for financial services firms to try and manage risk. From an expanding range of cyberthreats, such as ransomware and third-party vulnerabilities, to business and operational risks such as regulatory compliance and data security, companies need to be more aggressive than ever in reducing risk, in all its forms.
AI-driven compassionate lending: Better for banks and customers
Delinquency rates have been low during the pandemic. However, forbearance, social policies, and fiscal relief are phasing out. Institutions must be prepared for an oncoming bubble of non-performing loans (NPLs).
New regulatory requirements put digital communications apps under closer scrutiny
Customer protection and modernization are at the top of the Securities and Exchange Commission’s (SEC) agenda for 2022 and beyond. With the COVID-19 pandemic’s impact on remote work, a new emphasis on compliance for digital communications will affect every financial services firm and bank.
Expert insights into future trends of the financial service’s industry
Whether you’re using an electronic payment app to buy takeout for dinner, accessing full-service banking from a laptop at home, or trading cryptocurrencies, you’re probably aware the digital revolution in financial services is quickly moving forward. At Microsoft, we’re eager to see how the industry will continue to evolve.
3 strategies every SMB CFO can implement to create value
The challenges of the past year have reinforced the importance for CFOs and other finance leaders of small and medium-sized businesses (SMB) to balance business execution in the present while investing in capabilities for the future. Historically, finance has focused on strategies that protect value.
The key to digital transformation in banking
Banking organizations worldwide are rapidly scaling transformation efforts to help their organizations compete more effectively in an increasingly digital world.