Nick DeMarco is director of IT for Sydell Group, owners of the ultra-hip LINE hotel in the heart of LA’s Koreatown. The LINE shares many of the same IT challenges as other hotel environments: They’ve got to be ready 24/7 for any emergency that might hit the front desk, and they need to safeguard customer data, which they consider the “lifeblood” of their business—and they need to do all this with a highly mobile workforce, both roaming the property and split across remote offices.
What makes Nick’s job even harder is that the LINE is a highly acclaimed boutique hotel, and many would-be competitors would be glad to get their hands on its proprietary documents—anything from blueprints to budgets. The LINE team frequently works with outside vendors and from many locations, so Nick has to create a security posture that ensures protection while still enabling mobile productivity and teamwork.
Mobile devices, of course, add yet another layer of complexity to security concerns. In fact, a recent LinkedIn study revealed that 35% of security pros don’t even know if mobile malware is present on their network. We asked Nick for some of his best practices for supporting mobile data security for remote and on-the-go teams.
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