April 2025

April 24, 2025

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David Hirning

Implementing a Zero Trust security model at Microsoft

At Microsoft, our shift to a Zero Trust security model—which began more than seven years ago—has helped us navigate many challenges. The increasing prevalence of cloud-based services, mobile computing, internet of things (IoT), and bring your own device (BYOD) in…
April 24, 2025

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Alex Fleck

Measuring the impact of Microsoft 365 Copilot and AI at Microsoft

It’s clear that we can do incredible things with Microsoft 365 Copilot and AI in general. This technology boosts creativity, streamlines productivity, and it makes data-driven insights more accessible than ever before. For many organizations, what remains unclear is exactly…
April 24, 2025

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Lukas Velush

Sharing our Customer Zero story at the Microsoft 365 Community Conference

Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. Our team here in Microsoft Digital led the first and largest…
April 24, 2025

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Gabe Storment

Top five ways data is the fuel that powers IT at Microsoft

At Microsoft Digital, our mission is to transform the digital employee experience across devices, applications, and hybrid infrastructure. But what fuels that transformation? Data. Enterprise data, backed by a strong strategy and culture, powers the technologies that drive Microsoft forward.…
April 17, 2025

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Jason Kellington

Deploying our new ‘game changing’ Interpreter agent in our meetings at Microsoft

The new Interpreter agent in Microsoft Teams meetings is transforming the lives of our employees who must speak a second language at work. We in Microsoft Digital, our internal IT organization, have enabled Interpreter across Microsoft, providing our employees with…
April 17, 2025

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David Hirning

Implementing strong user authentication with Windows Hello for Business

Deploying Windows Hello for Business internally here at Microsoft has significantly increased our security when our employees and vendors access our corporate resources. This feature offers a streamlined user sign-in experience—it replaces passwords with strong, phishing-resistant authentication by combining an…
April 17, 2025

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Jason Kellington

Rethinking device management internally at Microsoft with AI

This story reflects updated guidance from Microsoft Digital—it was first published in 2024.  At Microsoft, we’re leaning on AI to enhance our internal device management strategy. AI is helping us to simplify and improve the experience our employees have with…
April 10, 2025

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David Hirning

Deploying Kanban at Microsoft leads to engineering excellence

At Microsoft we’ve taken a page from the auto industry and have adopted a process called Kanban. Kanban (pronounced “con-bon”) is a Japanese word meaning “signboard” or “billboard.” It was first developed by a Toyota engineer decades ago to improve…
April 3, 2025

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Angela Gamba

Reflecting on 50 years of IT at Microsoft: Five key lessons and insights on the future

As Microsoft celebrates its 50th anniversary, it’s a fitting time to reflect on the transformative journey of Microsoft Digital, our team that’s been responsible for powering, protecting, and transforming the digital employee experience across devices, applications, and hybrid infrastructure at…
April 3, 2025

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Travis Hay

Transforming meetings: How we’re using the new Microsoft 365 Copilot-powered Facilitator feature at Microsoft

Our employees are using the new Microsoft 365 Copilot-powered Facilitator feature in Microsoft Teams, and it’s helping them do a lot more in meetings. Currently available to some of our employees as part of a ringed-deployment, Facilitator does the stuff…

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