Author: Lukas Velush

Lukas Velush tells the story of how Microsoft uses its own technology on this blog and on the Microsoft Digital Inside Track website (link near the top left of your screen). He’s a recovering journalist who needs to not take himself too seriously.

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  • Sharing our Customer Zero story at the Microsoft 365 Community Conference

    Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. Our team here in Microsoft Digital led the first and largest deployment of Microsoft 365 Copilot to date, and now you can hear directly what that… Read More

  • Deploying Microsoft 365 Copilot and AI at Microsoft with our works councils

    This story reflects updated guidance from Microsoft Digital—it was first published in May 2024. Thanks to our strong relationships with our works councils, we’re receiving valuable feedback that we’re using to improve our products while also deploying them faster and more fully to our employees. How are we doing this? By addressing compliance requirements raised… Read More

  • Stock photo of employees having a meeting.

    Getting our internal IT communications right with Microsoft Viva Amplify

    At Microsoft, our developers, HR professionals, marketers, sellers, and many other employees are the company’s Customer Zero. As such, they use our products and services first and more fully than most other customers. Their feedback is sent to our product groups, who use it to make our products better for customers. “One of the best… Read More

All posts by Lukas Velush

  • Autopilot speeds up Windows 10 image deployment inside Microsoft

    The first experience a new employee has at Microsoft shouldn’t be waiting for their laptop to get set up. “We’re transforming the experience our employees have when they first turn on their PCs,” says Sean MacDonald, a principal group program…

  • Redesigning how we work at Microsoft with generative AI

    Generative AI has emerged as a transformational force in computing, but it’s not always clear how to utilize it when designing new products. At Microsoft, our teams are learning how to incorporate Microsoft 365 Copilot and other new AI technology…

  • Hardware-backed Windows 11 empowers Microsoft with secure-by-default baseline

    Windows 11 makes secure-by-default viable thanks to a combination of modern hardware and software. This ready out-of-the-box protection enables us to create a new baseline internally across Microsoft, one that level sets our enterprise to be more secure for a…

  • Getting products to customers faster with dropshipping at Microsoft

    The COVID-19 pandemic pushed supply chains into the spotlight and revealed just how shaky they can be. If you panic-bought toilet paper or flour in March 2020, you know that a perfect storm formed as customers frantically bought up every…

  • Embracing emerging technology at Microsoft with new AI certifications

    As an organization, we immediately saw that advanced AI was going to create opportunities for our employees to increase their reach and impact. We knew we needed to move quickly to help them get ready for the moment. Our response?…

  • Buzzing on Microsoft Teams Rooms technology internally at Microsoft

    There’s been a lot of buzz around The Hive, our laboratory for building and testing new meeting room technology with Microsoft Teams Rooms. And for good reason—The Hive is where we in Microsoft Digital (MSD), Microsoft’s IT organization, create cutting-edge…

  • Unleashing the citizen developer in all of us with the Microsoft Power Platform

    For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=0FJd9RkHM6I, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Microsoft is empowering its citizen developers with the Microsoft Power Platform The power of…

  • Enhancing employee listening at Microsoft with Viva Glint

    At Microsoft, giving our employees every opportunity to thrive is critical. Now, we have a new but familiar tool to help us do that—our very own Microsoft Viva Glint. We’re using Viva Glint—which replaces LinkedIn Glint—to check in with our…

  • Boosting employee device procurement at Microsoft with better forecasting

    Device forecasting at Microsoft has allowed the company to plan for new hires, replace out-of-warranty devices for existing employees, and respond to major events, like the release of Windows 11. As a result, we’ve been able to strategically acquire equipment…

  • Unlocking the potential of Microsoft 365 Copilot at the role level

    There’s no question: Microsoft 365 Copilot is changing how work gets done here at Microsoft and beyond. An intelligent digital assistant with access to any company data you need that can process and accomplish requests using natural language—that’s a powerful…

  • Crafting a new hybrid meeting room experience at Microsoft with Microsoft Teams

    New hybrid meeting experiences are coming to Microsoft’s employees and guests, a Microsoft Teams Rooms-powered transformation that will save space at the table for everyone, no matter where they join from. Thanks to new meeting room layouts, improved technology, and…

  • Moving our network to the cloud with Microsoft Azure

    Our ongoing move to cloud networking here at Microsoft is at the core of our larger connectivity strategy. Very practically, this shift is playing a pivotal role in how we are and will continue to support our more than 221,000…