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Implementing a Zero Trust security model at Microsoft
At Microsoft, our shift to a Zero Trust security model—which began more than seven years ago—has helped us navigate many challenges. The increasing prevalence of cloud-based services, mobile computing, internet of things (IoT), and bring…
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Top five ways data is the fuel that powers IT at Microsoft
At Microsoft Digital, our mission is to transform the digital employee experience across devices, applications, and hybrid infrastructure. But what fuels that transformation? Data. Enterprise data, backed by a strong strategy and culture, powers the…
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Deploying our new ‘game changing’ Interpreter agent in our meetings at Microsoft
The new Interpreter agent in Microsoft Teams meetings is transforming the lives of our employees who must speak a second language at work. We in Microsoft Digital, our internal IT organization, have enabled Interpreter across…
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Implementing strong user authentication with Windows Hello for Business
Deploying Windows Hello for Business internally here at Microsoft has significantly increased our security when our employees and vendors access our corporate resources. This feature offers a streamlined user sign-in experience—it replaces passwords with strong,…
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Rethinking device management internally at Microsoft with AI
This story reflects updated guidance from Microsoft Digital—it was first published in 2024. At Microsoft, we’re leaning on AI to enhance our internal device management strategy. AI is helping us to simplify and improve the…
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Deploying Kanban at Microsoft leads to engineering excellence
At Microsoft we’ve taken a page from the auto industry and have adopted a process called Kanban. Kanban (pronounced “con-bon”) is a Japanese word meaning “signboard” or “billboard.” It was first developed by a Toyota…
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Reflecting on 50 years of IT at Microsoft: Five key lessons and insights on the future
As Microsoft celebrates its 50th anniversary, it’s a fitting time to reflect on the transformative journey of Microsoft Digital, our team that’s been responsible for powering, protecting, and transforming the digital employee experience across devices,…
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Transforming meetings: How we’re using the new Microsoft 365 Copilot-powered Facilitator feature at Microsoft
Our employees are using the new Microsoft 365 Copilot-powered Facilitator feature in Microsoft Teams, and it’s helping them do a lot more in meetings. Currently available to some of our employees as part of a…
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Unlocking knowledge through intelligence: Lessons learned using SharePoint agents at Microsoft
For countless organizations around the world, Microsoft SharePoint is the go-to solution for managing authoritative business content and collaborating on projects. With the launch of Microsoft 365 Copilot and the ability to extend its impact…
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Customer questions answered: Should I use Copilot Studio or Azure AI Foundry to build my agent?
Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the power of generative AI to augment our human staff, see our story, Reimagining…
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How our employees are extending enterprise AI with custom retrieval agents
Employees who are using Microsoft 365 Copilot to transform the way they work now have a new tool to help them even more—the agent. At Microsoft, we’re deploying a spectrum of agents to fulfill different…
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Taking back time: Evolving how we use Microsoft 365 Copilot Chat at Microsoft
When we deployed Microsoft 365 Copilot internally at Microsoft, we thought it would save time for our employees and vendors, and it has, especially with the help of Copilot Chat. With a Microsoft 365 Copilot…
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