AI and Machine Learning
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Measuring the impact of Microsoft 365 Copilot and AI at Microsoft
It’s clear that we can do incredible things with Microsoft 365 Copilot and AI in general. This technology boosts creativity, streamlines productivity, and it makes data-driven insights more accessible than ever before. For many organizations, what remains unclear is exactly…
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How our employees are extending enterprise AI with custom retrieval agents
Employees who are using Microsoft 365 Copilot to transform the way they work now have a new tool to help them even more—the agent. At Microsoft, we’re deploying a spectrum of agents to fulfill different needs, from acting as knowledge…
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Reimagining content creation with our Azure AI-powered Inside Track story bot
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. In Microsoft Digital, the company’s IT organization, innovation is the fuel…
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Unlocking enterprise AI extensibility at Microsoft with Microsoft Copilot Studio
Microsoft 365 Copilot extensibility is a revolutionary new framework for advancing enterprise AI. By creating their own agents, individuals and teams can customize Copilot’s behavior with additional instructions, grounding, and actions, all while providing a clear and discoverable entry point…
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AI-powered agents in action: How we’re embracing this new ‘agentic’ moment at Microsoft
When we launched Microsoft 365 Copilot in February of 2023, it was a watershed moment in the history of Microsoft. By incorporating next-generation AI into the productivity tools that millions of people depend on every day, a new era of…
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How Microsoft Viva became a business transformation engine at Microsoft
Business transformation is complex, multifaceted, and perpetual. It’s also firmly rooted in an organization’s culture, so it requires change management technology that meets human needs directly. At Microsoft Digital, the company’s IT organization, we have decades of experience leading technological…
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Unlocking deeper AI value at Microsoft with Microsoft 365 Copilot extensibility
Microsoft 365 Copilot extensibility is the next frontier of enterprise AI at Microsoft. By managing it effectively, we’re giving our employees the power to revolutionize how they access data and accomplish tasks. But how are we implementing this new framework?…
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Measuring the success of our Microsoft 365 Copilot rollout at Microsoft
Microsoft 365 Copilot is a first-of-its-kind technology and demands a first-of-its-kind adoption process. We’re using new approaches to learning and development, community engagement and, of course, measuring success. Microsoft Digital, the company’s IT organization, has been leading the charge on…
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Finding and fixing network outages in minutes—not hours—with real-time telemetry at Microsoft
With more than 600 physical worksites around the world, Microsoft has one of the largest network infrastructure footprints on the planet. Managing the thousands of devices that keep those locations connected demands constant attention from a global team of network…