Azure networking
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Running our customer service and support contact centers on Microsoft Azure
This story reflects updated guidance from Microsoft Digital—it was first published in July 2024. Providing exemplary support is critical to how we empower our customers to achieve more with Microsoft technologies and services. We in Microsoft Digital, the company’s IT…
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Enhancing VPN performance at Microsoft
[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Modern workers…
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How we’re deploying our VWAN infrastructure using infrastructure as code and CI/CD
Editor’s note: This is the first in an ongoing series on moving our network to the cloud internally at Microsoft. We’re building a more agile, resilient, and stable virtual wide-area network (VWAN) to create a better experience for our employees…
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Using a Zero Trust strategy to secure Microsoft’s network during remote work
[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Microsoft’s cloud-first…
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Transforming Microsoft’s enterprise network with next-generation connectivity
Next-generation connectivity is enabling us to transform our internal enterprise network here at Microsoft. Deploying a more agile, secure, and effective network environment across Microsoft is empowering our employees to thrive in our new hybrid world. This article describes how…
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Microsoft extends Azure management to the private cloud with Azure Arc
When Microsoft began adopting cloud server technology internally in 2014, it operated some 60,000 on-premises servers and 2,000 line-of-business applications. These assets, normally managed by the team or individual that purchased or built them, were vital to company operations. Now…
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Reshaping the Azure developer experience using Azure ExpressRoute
We’re using Microsoft Azure ExpressRoute to facilitate high-bandwidth, dedicated connectivity between Microsoft Azure for Operators and the developers who create and implement Azure for Operators features internally here at Microsoft. Our Infrastructure and Engineering Services (IES) team in Microsoft Digital,…
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Moving Microsoft’s global network to the cloud with Microsoft Azure
Microsoft Azure has been part of the enterprise solution architecture at Microsoft for more than eight years. One thing has remained constant throughout our journey—from early lift-and-shift migrations to recent transformations to cloud-first solutions—the network. “In the early stages, migrating…
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Boosting employee connectivity with Microsoft Azure-based VWAN architecture
Editor’s note: This is the fourth in our ongoing series on moving our network to the cloud internally at Microsoft. Whether our employees are in neighboring cities or different continents, they need to communicate and collaborate efficiently with each other.…
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Boosting our connectivity with our own next-generation optical network
Providing users with fast and reliable connectivity is the backbone of modern work. Microsoft Digital Employee Experience, the organization that powers, protects, and transforms the company, recently deployed a robust next-generation optical network that offers the company more bandwidth on…
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Sharing how Microsoft now secures its network with a Zero Trust model
Editor’s note: We’ve republished this blog with a new companion video. Safeguarding corporate resources is a high priority for any business, but how does Microsoft protect a network perimeter that extends to thousands of global endpoints accessing corporate data and…
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Streamlining Microsoft’s global customer call center system with Microsoft Azure
Overhauling the call management system Microsoft used to make 70 million calls per year has been a massive undertaking. The highly complex system was 20 years old and difficult to move on from when, five years ago, the company decided…