change management

April 24, 2025

|

David Hirning

Implementing a Zero Trust security model at Microsoft

At Microsoft, our shift to a Zero Trust security model—which began more than seven years ago—has helped us navigate many challenges. The increasing prevalence of cloud-based services, mobile computing, internet of things (IoT), and bring your own device (BYOD) in…
February 27, 2025

|

Alex Fleck

Community with purpose: Deploying Viva Engage at Microsoft in three chapters

Microsoft Viva Engage: A powerful business transformation tool Leading change through community engagement Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft…
February 20, 2025

|

Inside Track staff

Microsoft Teams increases collaboration in the modern workplace at Microsoft

This story was first published in 2018. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…
February 3, 2025

|

Claire Sisson

Five ways Microsoft Teams has transformed Microsoft

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Wow, what…
July 20, 2024

|

Inside Track staff

Understanding Microsoft’s digital transformation

Our Microsoft Digital Employee Experience (MDEE) team builds and operates the systems that run Microsoft, and as such, we’re leading the company’s internal digital transformation. We’re doing this by rethinking traditional IT and business operations, and by driving innovation and…
February 29, 2024

|

Lukas Velush

Democratizing adoption data with the Microsoft 365 Admin Center Experience insights dashboard

Microsoft 365 usage data has enormous value for a variety of roles. But until recently, only IT admins had the privileged access to the Microsoft 365 Admin Center that could unlock that data’s value. New Admin Center roles and the…
January 12, 2024

|

Inside Track staff

Enabling a modern support experience at Microsoft

To maximize the value of digital transformation in a complex, global organization like Microsoft, a new modern approach to employee support is required. That is why Microsoft Digital, the company’s IT organization, is reimagining how to deliver support experiences to…
September 19, 2023

|

Lukas Velush

Transforming data governance at Microsoft with Microsoft Purview and Microsoft Fabric

Data is an invaluable asset for all businesses. Over recent years, the exponential growth of data collection and ingestion has forced most organizations to rethink their strategies for managing data. Increasing compliance requirements and ever-changing technology prevent anyone from simply…
September 7, 2023

|

Danielle Yedinak

Digital transformation through mastery of the Microsoft employee experience

Digital transformation is an important topic for most organizations, and we’re often asked to share the specific steps that we have taken to transform the Microsoft employee experience in Microsoft Digital Employee Experience, the organization that powers, protects, and transforms…
September 7, 2023

|

Danielle Yedinak

Transforming Microsoft’s employee experience by listening to employee signals

Organizations spend over $300 billion a year on employee experience. And with that level of investment, it’s critical that they deliver on the top needs of the employees, so their dollars are well spent. However, you need to make sure…
September 7, 2023

|

Danielle Yedinak

Driving the transformation of Microsoft’s employee experience with investment prioritization

The transformation of Microsoft’s employee experience has a key pillar: giving employees confidence that their voice matters. A fundamental element to empowering employees is transforming employee signals to an actionable list of employee challenges and needs. In the first and…
July 17, 2023

|

Inside Track staff

Microsoft creates self-service sensitivity labels in Microsoft 365

Empowering self-service is important to us at Microsoft. Every employee should be able to create the resources they need without engaging IT to do it for them. To support this level of freedom, we rely on a strong governance strategy…

No results