Microsoft Azure

April 24, 2025

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David Hirning

Implementing a Zero Trust security model at Microsoft

At Microsoft, our shift to a Zero Trust security model—which began more than seven years ago—has helped us navigate many challenges. The increasing prevalence of cloud-based services, mobile computing, internet of things (IoT), and bring your own device (BYOD) in…
April 17, 2025

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David Hirning

Implementing strong user authentication with Windows Hello for Business

Deploying Windows Hello for Business internally here at Microsoft has significantly increased our security when our employees and vendors access our corporate resources. This feature offers a streamlined user sign-in experience—it replaces passwords with strong, phishing-resistant authentication by combining an…
April 17, 2025

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Jason Kellington

Rethinking device management internally at Microsoft with AI

This story reflects updated guidance from Microsoft Digital—it was first published in 2024.  At Microsoft, we’re leaning on AI to enhance our internal device management strategy. AI is helping us to simplify and improve the experience our employees have with…
April 10, 2025

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David Hirning

Deploying Kanban at Microsoft leads to engineering excellence

At Microsoft we’ve taken a page from the auto industry and have adopted a process called Kanban. Kanban (pronounced “con-bon”) is a Japanese word meaning “signboard” or “billboard.” It was first developed by a Toyota engineer decades ago to improve…
March 27, 2025

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Inside Track bot

Customer questions answered: Should I use Copilot Studio or Azure AI Foundry to build my agent?

Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the power of generative AI to augment our human staff, see our story, Reimagining content creation with our Azure…
March 6, 2025

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Alex Fleck

Boosting network performance at Microsoft with real-time telemetry and performance visualization

For the network engineers who keep Microsoft connected across thousands of devices at more than 800 sites around the world, time is always of the essence. They need to monitor network performance, identify outages, and keep devices running smoothly. Otherwise,…
February 27, 2025

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Keith Boyd

Digitally transforming Microsoft: Our IT journey

The digital transformation of Microsoft spans the entire personal computing revolution, from the days of DOS and early Windows desktops, through our journey to the Azure cloud, to our modern engineering era highlighted by the rise of AI. The company…
February 25, 2025

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Inside Track staff

Improving security by protecting elevated-privilege accounts at Microsoft

This story was first published in 2019. We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on the site so you can see what our…
February 20, 2025

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Inside Track bot

Reimagining content creation with our Azure AI-powered Inside Track story bot

Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. In Microsoft Digital, the company’s IT organization, innovation is the fuel…
February 11, 2025

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Alex Fleck

Enabling advanced HR analytics and AI with Microsoft Azure Data Lake

Editor’s note: This content was first published in 2023. Although this particular event or moment in time has passed, we’re republishing it here so you can see what our thinking and experience was like at the time. We’re on a…
February 10, 2025

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Josh Krenz

Microsoft’s HR portal gets personal, thanks to the modern experience in SharePoint

Editor’s note: This content was first published in 2022. Although this particular event or moment in time has passed, we’re republishing it here so you can see what our thinking and experience was like at the time. Looking to find…
February 3, 2025

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Eric Scheffler

Running our customer service and support contact centers on Microsoft Azure

This story reflects updated guidance from Microsoft Digital—it was first published in July 2024.  Providing exemplary support is critical to how we empower our customers to achieve more with Microsoft technologies and services. We in Microsoft Digital, the company’s IT…

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