Transforming the way finance works

“As the steward of many key company processes, Finance has the unique responsibility and opportunity to apply AI solutions to enable better outcomes and unlock customer value.”

Amy Hood

Amy Hood, Executive Vice President and Chief Financial Officer, Microsoft

View Amy’s presentation on unlocking business value with AI-enabled outcomes

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Our AI Journey in Finance

AI has accelerated the ability of Finance to empower people and unlock business value, since 2016, AI integration in Finance has led to significant time and cost savings, faster cash flow, and reduced risk and fraud. Starting with machine learning models to predict revenue, our AI solutions quickly grew to support tasks like deal closing, balance sheet reconciliation, contract reviews, anomaly detection in audits, and invoice payment automation. Notable achievements include shortening reconciliation times by 50%, reducing expense report volume by 70%, and reducing tax file preparation for audits by 97%.

See examples of how we are transforming Finance with AI

The new era of AI

In our Finance organization, we are fully invested in realizing the value of generative AI by equipping our people with Copilot and using powerful large language models in integrated solutions that drive great outcomes for the company. This commitment ensures that our team remains at the cutting edge of technological advancements, continuously improving our processes and delivering exceptional results.

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Using Microsoft Copilot in Finance

We have ignited rapid Copilot adoption in Finance through internal training, workshops, and other initiatives. Going forward, we will continue to unlock individual time savings and productivity gains as technology and our habits evolve. We're particularly interested in extending the power of Copilot by developing our own integrated solutions.

Check out the following resources to learn more about Copilot:

Overview of Copilot | Microsoft Learn Learn how to use Microsoft Copilot | Microsoft Learn FAQ for Copilot data security and privacy WorkLab article: Microsoft's internal use of Copilot

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Become proficient with Copilot

Microsoft Copilot's prompt engineering guide offers practical advice, templates, and tips for crafting effective prompts for AI applications. It explains key concepts like setting context, providing user instructions, and using examples to improve AI interactions. The guide is designed to help users make the most of Copilot, leading to better results.

Enhance your finance processes

Learn how AI-driven solutions can transform budgeting, forecasting, and financial analysis to deliver better results. Microsoft Copilot Scenario Library for Finance offers practical guidance to inspire and empower your workforce. This resource provides detailed scenarios on how to leverage Copilot for Microsoft 365 and Copilot Studio to streamline business processes.