Researcher and SMB using the Dukawalla platform

Dukawalla

A voice first AI data assistant that enables small & medium businesses (SMBs) to collate their business information, and glean rich insights

Publications

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Social by Nature: How Socio-tecture Shapes the Work of SMBs and Considerations for Reimagining Collaborative Human-AI Systems

Elizabeth Ankrah, Kagonya Awori, Stephanie Nyairo, Mercy Muchai, Millicent Ochieng, Mark Kariuki, Gillian R Hayes, Jacki O'Neill

CHI 2025 | April 2025

Publication
Dukawalla: Voice Interfaces for Small Businesses in Africa

Elizabeth Ankrah, Stephanie Nyairo, Mercy Muchai, Kagonya Awori, Millicent Ochieng, Mark Kariuki, Jacki O'Neill

ArXiv | November 2024

Publication PDF
“It’s only when somebody says a tool worked for them that I believe it will work for me”: Socio-tecture as a lens for digital transformation

Kagonya Awori, Melisa Achoko Allela, Stephanie Nyairo, Samuel Chege Maina, Jacki O'Neill

2022 Conference on Computer Supported Cooperative Work | November 2022

Publication Projet

Social by Nature: How Socio-tecture Shapes the Work of SMBs and Considerations for Reimagining Collaborative Human-AI Systems

Elizabeth Ankrah, Kagonya Awori, Stephanie Nyairo, Mercy Muchai, Millicent Ochieng, Mark Kariuki, Gillian R Hayes, Jacki O'Neill

CHI 2025 | April 2025

Publication

Dukawalla: Voice Interfaces for Small Businesses in Africa

Elizabeth Ankrah, Stephanie Nyairo, Mercy Muchai, Kagonya Awori, Millicent Ochieng, Mark Kariuki, Jacki O'Neill

ArXiv | November 2024

Publication PDF
Social by Nature: How Socio-tecture Shapes the Work of SMBs and Considerations for Reimagining Collaborative Human-AI Systems

Elizabeth Ankrah, Kagonya Awori, Stephanie Nyairo, Mercy Muchai, Millicent Ochieng, Mark Kariuki, Gillian R Hayes, Jacki O'Neill

CHI 2025 | April 2025

Publication

Dukawalla: Voice Interfaces for Small Businesses in Africa

Elizabeth Ankrah, Stephanie Nyairo, Mercy Muchai, Kagonya Awori, Millicent Ochieng, Mark Kariuki, Jacki O'Neill

ArXiv | November 2024

Publication PDF

“It’s only when somebody says a tool worked for them that I believe it will work for me”: Socio-tecture as a lens for digital transformation

Kagonya Awori, Melisa Achoko Allela, Stephanie Nyairo, Samuel Chege Maina, Jacki O'Neill

2022 Conference on Computer Supported Cooperative Work | November 2022

Publication Projet
“It’s only when somebody says a tool worked for them that I believe it will work for me”: Socio-tecture as a lens for digital transformation

Kagonya Awori, Melisa Achoko Allela, Stephanie Nyairo, Samuel Chege Maina, Jacki O'Neill

2022 Conference on Computer Supported Cooperative Work | November 2022

Publication Projet

Social by Nature: How Socio-tecture Shapes the Work of SMBs and Considerations for Reimagining Collaborative Human-AI Systems

Elizabeth Ankrah, Kagonya Awori, Stephanie Nyairo, Mercy Muchai, Millicent Ochieng, Mark Kariuki, Gillian R Hayes, Jacki O'Neill

CHI 2025 | April 2025

Publication

“It’s only when somebody says a tool worked for them that I believe it will work for me”: Socio-tecture as a lens for digital transformation

Kagonya Awori, Melisa Achoko Allela, Stephanie Nyairo, Samuel Chege Maina, Jacki O'Neill

2022 Conference on Computer Supported Cooperative Work | November 2022

Publication Projet
Dukawalla: Voice Interfaces for Small Businesses in Africa

Elizabeth Ankrah, Stephanie Nyairo, Mercy Muchai, Kagonya Awori, Millicent Ochieng, Mark Kariuki, Jacki O'Neill

ArXiv | November 2024

Publication PDF